Privacy Policy

Effective Date: January 1, 2025  |  Last Updated: January 1, 2025

Pallet Broker LLC ("Company," "we," "us," or "our") operates the website palletbrokerllc.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us for services.

Information We Collect

Information You Provide Directly

  • Contact information (name, company name, email address, phone number)
  • Delivery location and service requirements submitted via quote forms
  • Communications you send to us via email or phone

Information Collected Automatically

  • Log data (IP address, browser type, pages visited, time and date of visit)
  • Cookies and similar tracking technologies (see Cookies section below)
  • Device information (operating system, browser version)

How We Use Your Information

  • To respond to quote requests and inquiries
  • To provide pallet products and delivery services
  • To improve our website and service offerings
  • To send relevant communications (you may opt out at any time)
  • To analyze website traffic and usage patterns
  • To comply with legal obligations

Cookies

We use cookies to improve your browsing experience and analyze site traffic. You may accept or decline non-essential cookies via the cookie consent banner when you first visit our site. Essential cookies required for site functionality cannot be disabled. For more information about cookies, visit allaboutcookies.org.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers: Third-party vendors who assist in operating our website and business (such as email services and analytics providers), bound by confidentiality agreements
  • Legal requirements: When required by law, court order, or governmental authority
  • Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Quote inquiry data is typically retained for 3 years unless you request earlier deletion.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access the personal information we hold about you
  • Right to correct inaccurate information
  • Right to request deletion of your information
  • Right to opt out of marketing communications
  • Right to data portability (where applicable)

To exercise any of these rights, contact us at mattstephan@palletbrokerllc.com or call (775) 250-7253.

Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Children's Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact:

Pallet Broker LLC
260–340 Wolverine Way, Sparks, NV 89431
(775) 250-7253
mattstephan@palletbrokerllc.com