Accessibility Statement

Last Updated: January 2025

Pallet Broker LLC is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards.

Our Commitment

We strive to ensure that our website, palletbrokerllc.com, conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities including blindness, low vision, deafness, hearing loss, limited movement, speech disabilities, photosensitivity, and combinations of these.

Accessibility Features on This Website

Our site includes a built-in Accessibility Widget (click the ♿ icon in the bottom left corner of any page) that provides the following features:

  • Accessibility Profiles: Motor, Visual, Cognitive, and Senior presets that apply multiple settings simultaneously
  • Text Size: Adjustable from 80% to 150% of default size
  • Dyslexia-Friendly Font: Switch to a font designed for easier reading
  • Text Spacing: Increased letter and word spacing for improved readability
  • Reading Guide: Horizontal guide line that follows your cursor
  • High Contrast: Increased color contrast for better visibility
  • Invert Colors: Full color inversion for light sensitivity
  • Saturation Control: Low, Normal, or High saturation options
  • Underline Links: Makes all hyperlinks underlined for easier identification
  • Highlight Links: Adds a background highlight to all links
  • Big Cursor: Enlarged custom cursor for easier navigation
  • Stop Animations: Pauses all CSS transitions and animations

Technical Specifications

Accessibility of palletbrokerllc.com relies on the following technologies:

  • HTML5 with semantic markup
  • CSS3 with responsive design
  • JavaScript (non-essential — core content available without JavaScript)
  • ARIA (Accessible Rich Internet Applications) attributes where appropriate

Known Limitations

While we strive for full WCAG 2.1 AA conformance, some areas may not yet fully meet this standard. We are actively working to address any gaps including:

  • Older PDF documents may not be fully accessible — contact us for alternative formats
  • Embedded third-party maps (Google Maps) may have limited accessibility

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you experience accessibility barriers or need information in an alternative format, please contact us:

Pallet Broker LLC
Attn: Accessibility Coordinator
260–340 Wolverine Way
Sparks, NV 89431

Phone: (775) 250-7253
Email: mattstephan@palletbrokerllc.com
Hours: Monday–Friday, 7:00am–5:00pm Pacific

We try to respond to accessibility feedback within 3 business days.

Formal Complaints

If you are not satisfied with our response, you may contact the relevant enforcement body in your jurisdiction. In the United States, you may contact the U.S. Department of Justice Civil Rights Division at www.ada.gov or call 1-800-514-0301.

Monitoring and Updates

We regularly review our website for accessibility. This statement was last updated in January 2025. We monitor our site using automated tools and conduct periodic manual testing with assistive technologies.

Powered by AdaWebPro

Our accessibility widget is powered by AdaWebPro, a Nevada-based accessibility monitoring and compliance service. AdaWebPro provides continuous scanning, monitoring, and remediation guidance to help maintain WCAG 2.1 AA compliance.